Privacy Policy

T T S OUTDOORS LLC

Effective Date: April 17, 2026 | Last Updated: April 17, 2026

1. INTRODUCTION

T T S OUTDOORS LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, retain, and safeguard your personal information when you visit our website at www.tampaturfservices.com (the "Website"), contact us, request a quote, or interact with us in any way — including through our SMS messaging program.

By using our Website or providing your personal information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or submit any forms.

2. INFORMATION WE COLLECT

We may collect the following categories of personal information:

2.1 Information You Provide Directly

Full name

Mobile phone number (including for SMS/text messaging enrollment)

Email address

Mailing or service address

Property type and service needs

Any other information you voluntarily submit through contact forms, quote request forms, or direct communications

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

IP address

Browser type and version

Device type and operating system

Pages visited and time spent on the Website

Referring URLs

Cookies and similar tracking technologies

2.3 SMS Opt-In Data

When you provide your mobile phone number and consent to receive text messages from T T S OUTDOORS LLC, we collect and record:

Your mobile phone number

Your express written consent to receive SMS messages

The date, time, and method of your opt-in

Any opt-out requests (STOP) and the date/time received

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To respond to your inquiries and quote requests

To schedule, confirm, and manage service appointments

To send you service updates, project status notifications, and completion confirmations

To send promotional offers, seasonal specials, and service announcements (with your consent)

To send SMS/text messages as part of our T T S OUTDOORS LLC SMS Program (with your express consent)

To improve our Website, services, and customer experience

To comply with applicable legal obligations

To enforce our Terms and Conditions

To protect the rights, property, and safety of T T S OUTDOORS LLC, our customers, and the public

Consent to receive SMS messages is never a condition of purchasing any service.

4. SMS / TEXT MESSAGING — A2P 10DLC DISCLOSURE

This section governs the collection, use, and protection of information related to our SMS messaging program, operated in compliance with the TCPA, FCC One-to-One Consent Rule (effective January 27, 2026), CTIA Messaging Principles, and A2P 10DLC carrier requirements.

4.1 SMS Data Collection

When you opt in to receive text messages from T T S OUTDOORS LLC, we collect your mobile phone number and your express consent. This information is used solely to operate and manage our SMS Program and to communicate with you directly.

4.2 No Sharing of SMS Data for Marketing Purposes

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

4.3 SMS Opt-In Data Protection

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

4.4 Exclusion of SMS Data from General Sharing Practices

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4.5 Opt-Out

You may opt out of our SMS Program at any time by replying STOP to any text message from us. A final confirmation message will be sent, and no further messages will be delivered unless you re-opt in.

4.6 Help

For assistance, reply HELP to any text message or contact us at (813) 997-2537, email [email protected], or visit www.tampaturfservices.com.

4.7 Message and Data Rates

Message and data rates may apply. Message frequency varies based on your service interactions.

5. HOW INFORMATION IS DISCLOSED

T T S OUTDOORS LLC does not sell, rent, or otherwise make available your personal information to any outside party for marketing or promotional purposes. We may disclose your information only in the following limited circumstances:

Service Providers: We may engage trusted service providers (such as scheduling software, CRM platforms, and SMS aggregators/carriers) who assist us in operating our business and delivering services to you. These providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.

SMS Aggregators and Carriers: As noted in Section 4, SMS opt-in data may be disclosed to aggregators and providers of text message services solely for the purpose of delivering messages to you.

Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via a prominent notice on our Website.

We do not sell your personal information. We do not disclose your personal information to any outside party for marketing or promotional purposes.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

SMS opt-out records (STOP requests) are retained for a minimum of 10 years in compliance with Virginia SB 1339 and applicable best practices for consumer consent recordkeeping.

SMS opt-in consent records are retained for the duration of the messaging relationship and for a minimum of 4 years following the last interaction, in accordance with TCPA statute of limitations requirements.

General customer and inquiry records are retained for as long as necessary to provide services and comply with legal obligations.

When personal information is no longer needed, we dispose of it securely.

7. YOUR RIGHTS AND CHOICES

Depending on your state of residence, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request that we correct inaccurate or incomplete information.

Deletion: Request that we delete your personal information, subject to legal retention obligations.

Opt-Out of SMS: Reply STOP to any text message from T T S OUTDOORS LLC at any time to opt out of our SMS Program.

Opt-Out of Marketing Communications: Contact us directly to request removal from any marketing communications list.

Do Not Sell: We do not sell your personal information. No opt-out of sale is required.

To exercise any of these rights, please contact us using the information in Section 12 of this Policy. We will respond to verifiable requests within the timeframe required by applicable law.

Florida Residents: Under Florida law, you have the right to know what personal information we collect and how it is used. Please contact us to submit a request.

8. COOKIES AND TRACKING TECHNOLOGIES

Our Website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze Website traffic, and improve our services. You may control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain parts of our Website.

We do not use tracking technologies to collect personal information for sale to outside parties.

9. DATA SECURITY

T T S OUTDOORS LLC implements reasonable and appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure data storage practices

Access controls limiting who can view personal information

Use of reputable, security-compliant CRM and SMS platforms

Regular review of our data handling practices

While we take reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

10. CHILDREN'S PRIVACY

Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete such information. If you believe we have collected information from a child under 13, please contact us immediately at (813) 997-2537 or [email protected].

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted to this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our Website following the posting of changes constitutes your acceptance of the revised Privacy Policy.

For material changes that affect how we handle SMS opt-in data or other sensitive personal information, we will make reasonable efforts to notify you directly.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

T T S OUTDOORS LLC

7805 N 57th Street

Tampa, FL 33617

Phone: (813) 997-2537

Email: [email protected]

Website: www.tampaturfservices.com

© 2026 T T S OUTDOORS LLC. All Rights Reserved.